Start here to post your volunteer opportunity

FAQ - What you need to know!

Members range in age from 12-18 and are encouraged to perform at least 30 hours of community service each year. Members elect to be in a group or participate as individual Members . Groups elect their own officers, conduct monthly meetings, and decide how to serve their community. Lion's Heart does not require parent or adult chaperones unless an organization dictates this as a requirement. Our Members do not have forms for you to fill out or sign when they volunteer. Volunteer hours for Lion's Heart are reported on the honor system. Both group and individual Members will see your opportunity in their Member calendar.


  • Be on time. If you have agreed to be somewhere to volunteer at a designated time, show upon time or call if you are running late.
  • Don’t be a no-show. If you commit to volunteer at an event and for some reason find you cannot make it, you must call the event coordinator to let them know that you cannot make it as soon as possible so they can find someone else.
  • Volunteer with a positive attitude. You've committed yourself as a Lion’s Heart volunteer, so smile and show that you want to be there. You are both representing yourself and Lion’s Heart.
  • Dress appropriately. Wear your Lion’s Heart t-shirt unless the volunteer organization has a shirt you are required to wear. Please no bare midriffs, no super short shorts, no ripped clothing.
  • Follow the rules. If you are given a set of rules, do your very best to follow them. They've been established for a reason, and sometimes for your safety or the safety of others.
  • Do the best job you can. What you do as a volunteer reflects your character and how much you care. Be a volunteer that they would want to invite back.
  • Work well with others. You don't have to agree with other volunteers or the staff, but you can find a way to get along with everyone. After all, your are now on a team that's supposed to be committed to working together to do something worthwhile.
  • Be courteous. Say please and thank you. Be respectful of others. You may see things that you are not used to so remember to be compassionate and empathetic towards others at all times while volunteering.
  • Put your phones away. We know everyone is used to having their cell phone on and in hand, but this is not the appropriate time to be on it. Whether it be a call, text, snapchat or other social media, it can wait, so please be courteous to others and turn off/put away your phones.
  • Be respectful on social media. Remember you are representing Lion’s Heart every time you share a photo in your Lion’s Heart t-shirt, you post a photo at a volunteering event, or you share on your groups page on Instagram or Facebook, including instant messages.

Lion's Heart has a Volunteer Outreach Manager who reviews the volunteer opportunity, details and contact information you send. The Volunteer Outreach Manager will then determine which chapter(s) should receive each request, depending on the geographical location of the opportunity. An email will be sent one time with the volunteer opportunity. This email will be sent approximately 10 days or closer to the date the Members are needed. The volunteer opportunity will also be listed on each chapter's calendar. It is up to each Member and/or group to contact the person or organization if they wish to help. Lion's Heart management does not coordinate these efforts. If a Member wants to volunteer for you, they will contact you! Our Members will show up wearing their blue Lion's Heart t-shirt and a smile, ready to help!!

At least two weeks before you need our Members, fill out the form above to start the request volunteers process.

Q. Why such a short lead time?
A. Our experience is that most teenagers do not plan for these type of activities much in advance.

Q. What if we need adult volunteers to work with the teen volunteers?
A. You may require or request this when giving us the details of the opportunity, but just realize this will narrow the response.

Q. Since all of your Members are students, should we assume we can only get help after school and on the weekends?
A. Not necessarily! Some of our Members are home schooled, and some are older high school students with free periods, late starts and early outs. Also, there are many holidays throughout the year and the entire summer.

Q. Can we request only older Members due to the activity? What if we need the volunteers to bring their own gloves or a tool, for example?
A. Yes, you can specify an age range if the job requires it. If the volunteers need to bring something, just include that in your request. It's usually not a problem. If you are providing a meal or refreshments, include the details. But our Members cannot accept anything more than that.

Q. What if a Member who came to help, isn't really helping at all?
A. Feel free to ask the Member to leave. Please make sure an adult is called if the Member did not drive himself or herself there. We would be disappointed to hear of such an issue, but we do want to know if one of our Members has caused a problem. Please call 800.894.8877 or email the Operations Director.

If you have any questions, please call us at 800.894.8877 or email our Volunteer Outreach Manager. We are happy to help!

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