Purposely, Lion’s Heart - Teen Volunteers and Leaders has few rules. However, the following rules are strictly enforced. Please read them carefully.


All hours must be logged onto the website by April 30th of each year in order to possibly qualify for the President’s Volunteer Service Award. (See “Awards“ and “What is Community Service” on this website.)


Groups are required to schedule six meetings annually. Members will be required to attend 4 of the 6 meetings in order to maintain their group Membership status. Members who do not fulfill this requirement will have their status updated to Individual Member. Group Members have meetings to get to know each other, share ideas, learn Robert’s Rules of Order and plan group service events. Group meetings should avoid school breaks and national holidays. Groups have found that meetings held on Sundays in the late afternoon or early evening have the best attendance. Members usually take turns hosting the meetings, or the Class Coordinator will hold them in his or her own home. It’s also a good idea to hold meetings before or after a service activity.


To renew your membership, login to your account and click on the membership tab. The renewal dues are due by your anniversary date. (See Refund Policy in our FAQ's for further details.)


Lion’s Heart - Teen Volunteers and Leaders encourages members to focus on community service activities that involve giving time, attention, and resources. Participation in fundraising activities while representing Lion's Heart is discouraged. No member shall collect monetary donations. However, members may volunteer to support fundraising events and activities in other capacities (i.e. welcoming guests, giving a speech, collecting canned goods, passing out water etc.).

VOLUNTEER ETIQUETTE: Download a copy here!

  • Be on time. If you have agreed to be somewhere to volunteer at a designated time, show upon time or call if you are running late.
  • Don’t be a no-show. If you commit to volunteer at an event and for some reason find you cannot make it, you must call the event coordinator to let them know that you cannot make it as soon as possible so they can find someone else.
  • Volunteer with a positive attitude. You've committed yourself as a Lion’s Heart - Teen Volunteers and Leaders volunteer, so smile and show that you want to be there. You are both representing yourself and Lion’s Heart - Teen Volunteers and Leaders.
  • Dress appropriately. Wear your Lion’s Heart - Teen Volunteers and Leaders t-shirt unless the volunteer organization has a shirt you are required to wear. Please no bare midriffs, no super short shorts, no ripped clothing.
  • Follow the rules. If you are given a set of rules, do your very best to follow them. They've been established for a reason, and sometimes for your safety or the safety of others.
  • Do the best job you can. What you do as a volunteer reflects your character and how much you care. Be a volunteer that they would want to invite back.
  • Work well with others. You don't have to agree with other volunteers or the staff, but you can find a way to get along with everyone. After all, your are now on a team that's supposed to be committed to working together to do something worthwhile.
  • Be courteous. Say please and thank you. Be respectful of others. You may see things that you are not used to so remember to be compassionate and empathetic towards others at all times while volunteering.
  • Put your phones away. We know everyone is used to having their cell phone on and in hand, but this is not the appropriate time to be on it. Whether it be a call, text, snapchat or other social media, it can wait, so please be courteous to others and turn off/put away your phones.
  • Be respectful on social media. Remember you are representing Lion’s Heart - Teen Volunteers and Leaders every time you share a photo in your Lion’s Heart t-shirt, you post a photo at a volunteering event, or you share on your groups page on Instagram or Facebook, including instant messages.


Members are expected to act respectfully of others during Lion’s Heart - Teen Volunteers and Leaders meetings and volunteering. While volunteering or if a Class Coordinator feels a member is not acting respectfully, Lion’s Heart - Teen Volunteers and Leaders can require a parent to attend the next three meetings and all volunteering activities until the third meeting. If a parent is not in attendance, the member will not receive credit for attending that meeting or volunteer activity. If the member continues to act inappropriately after the third meeting or at volunteer activities, the member will be resigned from Lion’s Heart immediately. It is completely at the discretion of the Class Coordinator and Lion's Heart management to implement this rule.


Members may transfer to another group in their chapter by contacting their Chapter President. To transfer to another chapter, please contact the Volunteer Services Manager at info@lionsheartservice.org. It is up to the member to request availability in the group to which they wish to transfer. Neither the Class Coordinator nor the Chapter President will keep track of requests or notify member when an opening is available. Members are allowed 2 group assignments per Lion’s Heart year, which runs May 1 - April 30.